Responsible Gaming at 67ace

At 67ace, we take responsible gaming seriously. Our platform is designed for adults in Bangladesh who enjoy betting and casino games as a leisure activity. We recognise that for a small number of players, gambling can shift from entertainment to a problem — and we are committed to providing every tool and resource needed to prevent that from happening.

67ace strictly enforces a 21-and-above age requirement for all users. Whether you are depositing via bKash, Nagad, or Rocket, or placing cricket bets during the BPL season, every interaction with our platform must be done freely, within your financial means, and for the right reasons — fun, not desperation.

Our Responsible Gaming Commitments

Recognising Problem Gambling

It can sometimes be difficult to know when gambling has moved from enjoyment to a problem. The following warning signs may indicate that gambling is no longer just entertainment. If any of these apply to you or someone you know, please reach out to our support team immediately.

• Gambling with money that should be used for rent, food, or other essential expenses
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses — betting more to try to recover what you have lost
• Lying to friends or family about how much time or money you spend gambling
• Borrowing money or selling possessions to fund gambling
• Neglecting work, family, or social responsibilities because of gambling

Tools to Help You Stay in Control

67ace provides a set of practical tools designed to support healthy gambling habits. All of these can be activated by contacting our support team via email. Changes to limits (if restricting play) take effect immediately; increases to limits may be subject to a cooling-off period.

• Deposit Limit Set a maximum amount you can deposit per day, week, or month. Once set, the limit cannot be increased for 7 days. This helps you stick to a predetermined gambling budget and avoid impulse top-ups.
• Session Time Limit Define how long you can play in a single session. When your session timer expires, you will be automatically logged out and prompted to take a break before logging in again.
• Time-Out Period Take a short break from 67ace for 24 hours, 7 days, or 30 days. During a time-out, your account is inaccessible. This is useful when you need a short cooling-off period without committing to a full self-exclusion.
• Self-Exclusion If you believe your gambling has become a problem, request a self-exclusion for 6 months, 1 year, 3 years, or permanently. Once active, this cannot be reversed during the exclusion period. Contact [email protected] to request this.
• Reality Check Reminders Enable periodic pop-up reminders that appear on screen during play, showing how long you have been logged in and how much you have spent in the current session.

Tips for Playing Responsibly

Responsible gambling starts with a clear mindset. Before you play, decide on a fixed budget — an amount you are comfortable losing, since gambling outcomes are never guaranteed. Treat the money you set aside as the cost of entertainment, just as you would for a meal out or a cinema ticket in Dhaka. Once your budget is spent, stop playing and do not chase losses.

Keep gambling separate from your financial obligations. Never bet with money earmarked for rent, groceries, utility bills, or education. If you find yourself regularly thinking about 67ace during working hours, or if gambling is the first thing on your mind each morning, that may be a signal to use one of our time-management tools or to reach out for support.

Gambling should be balanced with other activities you enjoy — time with family, cricket on weekends, or festivals like Eid and Pohela Boishakh. If you feel gambling is crowding out other pleasures, set a strict time limit and log off when it is reached. 67ace is here for entertainment; your wellbeing always comes first.

Protecting Young People

67ace is strictly for adults aged 21 and above. We use identity verification measures to prevent underage access. If you are a parent or guardian, we strongly encourage you to use parental control software on shared devices to prevent minors from accessing gambling websites. Examples of such software include Net Nanny, Qustodio, and similar tools available for Android and iOS devices commonly used in Bangladesh.

Any user found to be under the age of 21 will have their account suspended immediately and any winnings forfeited. We take our duty of care seriously and appreciate your support in keeping gambling safe for everyone.

Need Help? Contact Our Support Team

If gambling is causing you distress, financial difficulty, or relationship problems, please do not hesitate to get in touch. Our support team responds within 24 hours and can help you activate any responsible gaming tool on your account — including self-exclusion — immediately.

Responsible Gaming FAQs